Troubleshooting – Sony PCWA-A100 User Manual

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Troubleshooting

The name of the same Access Point displayed on the Wireless Palette varies depending on the computer.

The Wireless Palette displays the nickname that each user assigned when registering the Access Point using the Wireless

Palette. Therefore, the nickname of a single Access Point varies depending on the user.

I don't remember the Encryption Key

Use the Sony-supplied Access Point Firmware Upgrade Utility to resume the factory-set configuration of the Access Point.

Next, use the Wireless Palette to register the Access Point and establish communications with it. Then, use one of the

Access Point Setup Utilities to configure the Access Point.

For further information about how to use the Access Point Firmware Upgrade Utility, from the start menu, select VAIO -

Wireless LAN - Access Point Firmware Upgrade - Manual to see its on-line manual.

The Wireless Palette still shows the previous computer name after change.

The Access Point has not yet recognized the new computer name. Click the Nickname of the Access Point to connect in the

Tool Box window of the Wireless Palette and click Select. If the correct information is displayed, click OK.

I named the Access Point on the Wireless Palette. Why is the Access Point ID left unchanged?

The Wireless Palette registers a nickname for the Access Point on your computer. It does not change the Access Point

configuration. The Access Point ID is fixed and cannot be modified.

I want to change the Encryption Key.

Use one of the Access Point Setup Utilities on a computer containing the Wireless LAN PC Card to change the Encryption

Key. Communications between the Access Point and the above computer are maintained because the change in the

Encryption Key is simultaneously reflected on the computer. On any other computers connected to the same Access Point,

however, you must use the installed Wireless Palette to modify the Access Point's configuration (the Encryption Key in this

case).

Note that access to the Wireless LAN Access Point fails if the modification is not performed.

I cannot control the dial-up connection from a computer on the Ethernet network.

Not supported.

I use the Access Point in the Phone Connection mode. When I launch my browser or e-mail application, the Dial-up

Connection dialog box appears and I cannot connect to the Internet.

You need to change the Internet connection settings.

Follow the steps below.

Microsoft Internet Explorer

1.

Click Settings on the Dial-up Connection dialog box.

2.

Confirm that the Connections tab is selected.

3.

Check Never dial a connection.

4.

Click LAN Settings.

5.

Check Automatically detect settings under Automatic configuration.

6.

Click OK.

7.

Click OK.

8.

Click Refresh in the browser window.

Netscape Communicator

1.

Launch Netscape Communicator.

2.

Click Preferences from the Edit menu.

3.

Click Advanced.

4.

Click Proxies, then check "Direct connection to the Internet."

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