Sony PCG-GRX690K - Manual (Page 92)

Frequently asked questions
Why doesn't the computer recognize the USB mouse?
 If you are using a Sony USB mouse, make sure the mouse is securely plugged into the USB port.
 If you are using an external mouse, make sure the mouse is securely plugged into the USB port or the PS/2 port if
you are connecting it to the port replicator.
 If you are still experiencing problems, you may need to install or reinstall the mouse driver software. Use the
supplied Application Recovery CD to install the drivers. See
Using the Application Recovery CD(s) for more
information.
Why doesn't the pointer move when I use the USB mouse?
 Make sure another mouse was not installed.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s) for more information.
 If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
 If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
 Press the Windows key , and press U. When the Shut Down Windows window appears, press R to
select Restart, and press Enter.
 Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security window appears, press the
Right Arrow key to select Shut Down, and then press Enter. Use the Down Arrow key to select
Restart, and press Enter.
 Press and hold the power button. When the computer shuts down, press the power button again to restart
the computer.
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