Troubleshooting your notebook – Sony PCG-FX310K User Manual

Page 124

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Troubleshooting Your Notebook

My notebook does not start.

❑

Check that the notebook is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the notebook
indicates that the power is on.

❑

Check that the battery packs are inserted properly and that they are charged.

❑

Make sure there is no floppy disk in the floppy disk drive.

❑

Confirm that the power cord and all cables are connected firmly.

❑

If you plugged the notebook into a power strip or uninterruptible power
supply (UPS), make sure the power strip or UPS is turned on and working.

❑

If you are using an external display, check that it is plugged into a power
source and turned on. Check that the brightness and contrast controls are
adjusted correctly. See the manual that came with your display for details.

❑

Condensation may cause the notebook to malfunction. If this occurs, do not
use the notebook for at least one hour.

❑

Take the battery pack off the notebook, unplug the power cord and plug it in
again, then turn on the power.

My notebook starts, but a BIOS error is displayed.

When the internal backup battery is low on power, it may not start your system
properly. The message “Press <F1> to resume, <F2> to setup” appears at the
bottom of the screen. Follow these steps:

1

Press F2. The BIOS Setup menu appears.

2

Set the date (month/day/year). Press Enter.

3

Press

to select System Time, then set the time (hour: minute: second).

Press Enter.

4

Press

to select Exit, then press

to select Get Default Values. The

message “Load default configuration now?” appears.

5

Select Yes and press Enter.

6

Select Exit (Save Changes), and then press Enter. The message “Save
Configuration changes and exit now?” appears.

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