Getting help – Sony PCG-GRX560K User Manual

Page 7

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Troubleshooting Software .......................................140

My software program stops responding or crashes. ........140
When I click an application icon, the message “You must
insert the application CD into your optical drive” appears
and the software does not start.........................................140
What software do I use for CD-R/CD-RW software
functions?.........................................................................140
Why is my computer operating improperly after
downloading the CD-burning feature of RealJukebox®
software? ..........................................................................140
I cannot use the DVgate™ software. ...............................140

Troubleshooting the Modem ...................................141

My modem does not work. ..............................................141
My modem connection is slow. .......................................141

Troubleshooting Audio ...........................................142

My speakers make no sound............................................142
My microphone does not work. .......................................143

Troubleshooting the Printer.....................................144

I cannot print....................................................................144

Troubleshooting Wireless LAN ..............................145

The computer cannot connect to a Wireless LAN Access
Point. ................................................................................145
I cannot access the Internet..............................................145
The data transfer speed is slow. .......................................146
The communication speed is interrupted or slowed down
when MPEG2 data is transferred. ....................................146
Data transfers are interrupted...........................................146

Getting Help .............................................149

Support Options.......................................................149

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