Sony PCG-Z505HS User Manual

Read me first, Frequently asked questions (faqs)

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Read Me First

PCG-Z505HE/PCG-Z505HS

Frequently Asked Questions (FAQs)

Q: How do I recover applications or drivers that came with my computer if
the files are corrupted or deleted?
A:

The Application Recovery CDs allow you to reinstall individual applications

and device drivers if they are corrupted or accidentally erased. Reinstalling an
individual device driver or software title may correct a problem you are
experiencing with your computer, and you may not need to recover the entire
contents of your hard drive. If you do need to reinstall all the software titles that
shipped with your computer, use the System Recovery CD(s).

You must be in Windows to run the Application Recovery CD(s). The application
will not run from DOS. If you have any questions on using the Application
Recovery CD(s), contact Sony Customer Support.

To use the Application Recovery CD(s)

1

Turn on your computer. If your computer is already on, close all applications.

2

When the Windows desktop appears, insert the Sony Application Recovery
CD in the CD-ROM drive (not supplied). The Application Recovery utility
loads automatically.

3

When the Application Recovery menu appears, follow the on-screen
instructions to complete the recovery process.

Q: Why isn’t the CD-ROM drive reading a CD?
A:

After inserting a CD, you must wait a few seconds for the CD to be detected

before trying to access it. If your drive reads some CDs but not others, check the
shiny side of the disc for dirt or scratches. You may also need to clean the CD-
ROM drive lens with a CD-ROM cleaner.

Your system may include one or two Application Recovery CDs. If you have two Application
Recovery CDs, insert the first CD to run the Application Recovery program. You may be
prompted to insert the second CD, depending on the application you wish to restore.

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