Sony DSC-W310 - Manual (Page 86)

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86 GB
Cannot delete an image.
• Cancel the protection (page 49).
“Memory Stick PRO Duo” media is not recognized by a computer with a “Memory
Stick” media slot.
• Check that the computer and the “Memory Stick” media Reader/Writer support “Memory Stick PRO
Duo” media. Users of computers and “Memory Stick” media Readers/Writers made by manufacturers
other than Sony should contact those manufacturers.
• If “Memory Stick PRO Duo” media is not supported, connect the camera to the computer (page 76).
The computer recognizes the “Memory Stick PRO Duo” media.
Your computer does not recognize the camera.
• When the battery level is low, insert the charged battery pack.
• Set [USB Connect] to [Mass Storage] (page 62).
• Use the dedicated USB cable (supplied).
• Disconnect the dedicated USB cable from both the computer and the camera, and connect it again
firmly.
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other device.
Cannot import images.
• Connect the camera and your computer correctly making a USB connection (page 76).
• When you shoot images with a memory card formatted by a computer, you may not be able to import
the images to a computer. Shoot using a memory card formatted by the camera (page 64).
After making a USB connection, “PMB” does not start automatically.
• Make the USB connection after the computer is turned on.
After making a USB connection, “PMB Portable” does not start.
• Set [LUN Settings] to [Multi] (page 63).
• Set [USB Connect] to [Mass Storage] (page 62).
• Connect the computer to the network.
Cannot play back images on your computer.
• If you are using “PMB”, refer to “PMB Help” (page 74).
• Consult the computer or software manufacturer.
The image and sound are interrupted by noise when you view a movie on a
computer.
• You are playing back the movie directly from the internal memory or the memory card. Use “PMB”
and import the movie to your computer, then play back the movie (page 74).
Images once exported to a computer cannot be viewed on the camera.
• Export them to a folder recognized by the camera, such as “101MSDCF”.
Deleting
Computers