Troubleshooting, Troubleshooting your notebook – Sony PCG-R505JEK User Manual

Page 129

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Troubleshooting

This section describes how to solve common problems you may encounter
when using your notebook. Many problems have simple solutions, so try
these suggestions before you contact Sony PC Support
(http://www.sony.com/pcsupport). Consult the following sections:

Troubleshooting Your Notebook

Troubleshooting the Docking Station

Troubleshooting the LCD Screen

Troubleshooting the Mouse and Touchpad

Troubleshooting Drives, PC Cards, and Peripheral Devices

Troubleshooting the Software

Troubleshooting the Modem

Troubleshooting Audio

Troubleshooting the Printer

Troubleshooting Your Notebook

My notebook does not start.

Check that the notebook is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the notebook
indicates that the power is on.

Check that the battery packs are inserted properly and that they are charged.

Make sure there is no floppy disk in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly, as
described in “Connecting a Power Source” in the printed Quick Start.

If you plugged the notebook into a power strip or UPS, make sure the power
strip or UPS is turned on and working.

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