Troubleshooting the printer – Sony PCG-SRX99K User Manual

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Troubleshooting the Printer

Why can't I print a document?

Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
See

Connecting a printer

for more information.

Make sure the printer is compatible with the Microsoft

®

Windows

®

operating system installed on your computer.

You may need to install the printer driver software before you use the printer. See the instructions that came with
your printer for information about installing these drivers.

If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), reset
the printer connection.

1.

From the Start menu, point to Settings, and click Printers.

2.

Right-click the icon of the printer that is not functioning, and select Properties.

3.

Click OK. The printer should now function properly.

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