Sony PCG-FX340P User Manual
Page 113
Troubleshooting the Mouse and Touchpad
113
The pointer does not move while I am using the Touchpad or
Mouse.
❑
The computer should be restarted. Follow these steps:
1
Press the Windows key.
2
Press the “U” key to select Turn Off Computer, and wait at least four
seconds.
3
Press the “R” key to restart your computer.
❑
If you cannot turn off your notebook as described in the step above, press
Ctrl+Alt+Delete simultaneously and click Turn Off Computer on the
Windows® dialog box. Wait at least four seconds, and then restart the
computer.
❑
If you cannot restart your notebook as described in the step above, press and
hold the power button for more than four seconds to turn off the notebook.
❑
If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback and restart the notebook.
❑
If this procedure does not work, ensure that another mouse was not installed.
❑
You may need to use your supplied Driver Recovery CD(s) to reinstall the
touchpad drivers. See “To use the Driver Recovery CD(s)” for more
information.