Sony SAT-HD300 - Manual (Page 121)

120
SYMPTOMS SOLUTIONS
Aspect Ratio setting is re-set after
the channel is changed.
The remote control is not responding.
The timer does not work.
You forget your password.
If a white bar is shown at the top
position on the display device
Audio volume is too low.
Audio dropout or Momentary loss of
audio.
Conflicting digital channel numbers.
Cannot tune directly to a station
using the remote 10-key.
Channel content does not match
that shown displayed in the GUIDE
or INFO banner.
- When the Format is set to a high-definition setting (720p/1080i) and the
incoming program is in high-definition, the Aspect Ratio setting can only
be adjusted temporarily.
- Make sure the batteries are fresh and installed properly.
- Point the remote control unit at the remote control sensor.
- Check if the correct function (TV or SAT) on the remote control is selected.
- Make sure the correct Remote Control type and code are set for both the
remote and receiver. (see section 8-24)
- If using the RF remote mode, check your RF antenna and make sure con-
nector is fully plugged into the blue jack on the back panel.
Confirm that you are using the supplied remote RM-Y822.
- Make sure the clock is set properly. (see section 8-9)
- If you subscribe to satellite service, contact your service provider to
arrange for the password to be re-set
- If you do not subscribe to satellite service and the DIRECTV HD Receiver
is in the ANT/CABLE mode, enter the master password “7777”.
- Use the Component Output.
- Adjust the scan range of your display device.
- If connected to a TV using the “OUT TO TV” jack, set RF mode of “Dolby
Digital” menu. (MENU ➝ Audio ➝ Dolby Digital)
- Programming sound levels may vary due to broadcast. Dolby Digital broad-
casts in general have a much lower volume level than regular broadcasts.
- Local programming to commercials also sometimes changes the audio format, ie.
from dolby 5.1 to 2.0 or L-R. This causes the receiver/amp to have to adjust, and
there can be audio drops while the amp recognizes the new format.
- Confirm your current channel signal strength (see section 8-21) is stable and
strong enough. Poor or fluctuating reception may cause audio dropouts.
- Press the SIGNAL button on the remote control, the physical channel
number will be shown.
- Press the INFO button on the remote control, the logical channel number
will be shown in the channel banner.
- If you receive more than one station with the same channel number
(such as channel 8 from satellite and channel 8 from over-the-air) enter-
ing “8” the first time will tune to satellite channel 8, entering “8” a sec-
ond time will tune to analog channel 8, and so on.
- Please confirm that the Dish mode is set to the correct type using Auto
Detection for Dish type (see section 8-7) or confirm your dish
connections (see section 3-4).