Troubleshooting the mouse and touchpad – Sony PCG-SR33K User Manual
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Troubleshooting the Mouse and Touchpad
My mouse does not work
If you are using an external mouse (such as a PCGA-UMS1 series) verify that the mouse is plugged into the
USB port, then restart the notebook. See
Connecting a Universal Serial Bus Device
for more information on
connecting devices to the USB port.
If you connected an external mouse while your notebook is on, you must restart the notebook.
If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the mouse drivers.
See
Using the Driver Recovery CD(s)
for more information.
My touchpad does not work properly.
You may have disabled the touchpad without connecting a mouse to the notebook. To enable the touchpad:
1.
Press the Windows key and use the directional arrow keys to select Programs, and then Sony
Notebook Setup.
2.
Select the Touchpad tab using the arrow keys.
3.
Press Tab to select Enable Touchpad, then press Enter.
If your touchpad is interpreting a single tap as a double-click, adjust the button assignments. Follow these
steps:
1.
Press the Windows key and use the directional arrow keys to select Control Panel, then Mouse. the
Mouse Properties dialog box appears.
2.
Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assigned to
the double-click action.)
If you are still experiencing problems, check that another mouse was not installed.
You may need to use your Driver Recovery CD to reinstall the mouse drivers. See
for more information.
The pointer does not move while using the touchpad or mouse.
Press the Windows key and select Shut Down using the directional arrow keys. When the Shut Down Windows
dialog box appears, select Restart and press Enter.
If you cannot restart the notebook as described in the step above, simultaneously press Ctrl+Alt+Delete.
When the Windows Security window appears, press Enter to shut down the notebook.
If you cannot shut down your notebook as described in the step above, slide and hold the power switch in
the off position for more than 4 seconds.
If you cannot use the touchpad or mouse while playing a CD, press Ctrl+Alt+Delete to stop playback and
restart the notebook.
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