Troubleshooting – NewAir 8625 User Manual

Page 11

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Troubleshooting

Symptom

Remedy

Thermostat does not turn

Check wiring.

on system.

(See Installing Item 8625
Thermostat
)

Thermostat turns on and off too

Increase temperature differential.

frequently.

(See Programming Guide)

System fan does not operate

Move the Electric/Gas switch to

properly.

either gas or electric, to match
system. (See Installing Item
8625 Thermostat
)

Time shown on display is not the

Change time of day setting.

current time of day.

(See Programming Guide)

Thermostat does not

Thermostat may not have been

follow program.

programmed in HEAT or COOL
position. Verify program.

Check AM/PM indicators at time
of day and programmed time
changes.
(See Programming Guide)

Verify program and day of week
are correct.
(See Programming Guide)

If problems with thermostat cannot be resolved, call:

Technical Support: (800) 445-8299

Monday-Friday 7:30-5:30 CST

For after hours service, a 24-hour

automated help line is available.

For warranty returns, send thermostat, shipping prepaid to:

Climate Controls Americas

Warranty Department

515 South Promenade Avenue

Corona, CA 91719

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