ALESIS MULTIMIX 16 User Manual

Page 49

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Troubleshooting: non-USB2.0

6

47

External effects aren’t

working.

Effects processor is not

plugged in or turned on.

Make sure unit is plugged in and

turned on.

Aux outputs of mixer aren’t

connected to inputs of

processor or processor’s

outputs aren’t connected to

mixer’s inputs (or aux return).

Make sure the mixer’s aux

outputs are connected to the

processor’s inputs and that the

processor’s outputs are

connected to the mixer’s aux

inputs.

Mixer’s effects return signal is

too low.

Turn up the output of the

effects processor or turn up the

mixer’s AUX RET A RETURN

or EFFECTS / AUX RET B

RETURN in the master section.

LED meters not working.

Nothing is routed to the

HDPH/CTRL RM output.

Press the desired MIX, ALT ¾

or 2 TK button.

Computer does not see the

MultiMix.

USB2.0 connection must be

established.

Unplug the USB2.0 cable and

turn off the MultiMix. Turn the

MultiMix back on and plug the

cable back in. If this does not

work, leave the MultiMix on,

turn off the computer (do not

use “restart” but instead actually

turn off the computer) and then

turn it on again.

Computer sees the MultiMix

USB2.0, but no sound is

received and/or transmitted.

MultiMix USB2.0 is not set

as primary sound device.

In the computer’s Control Panel,

go to the Sounds/Multimedia

area. In the Audio section, set

the default sound recording and

playback devices to MultiMix

USB2.0.

No power.

Incorrect or defective power

supply.

Replace with correct power

supply (only use Alesis-

recommended AC output power

supply).

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