Panasonic HX-A100D User Manual

Page 56

Advertising
background image

- 56 -

Problem

Check points

Access point is not
displayed.

≥ Turn on the access point.
≥ Perform the connection closer to the access point.
≥ This unit may not display or connect to a access point depending

on the radio wave condition.

≥ It may not display even if the radio waves exist depending on the

setting of the access point. Check the settings of the access point.

It takes long time every
time to connect to a
smartphone.

≥ It may take longer time to connect depending on the Wi-Fi

connection setting of the smartphone, but it is not a malfunction.

The Wi-Fi connection
disconnects
immediately.

≥ If the Android 4.0 or higher device is used and set to disable

connections if the connection is weak in the Wi-Fi Setting menu,
turn this setting OFF.

This unit is not
displayed in the Wi-Fi
setting screen of the
smartphone.

≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings

of the smartphone.

I have forgotten the
Login ID or Password
for the “LUMIX CLUB”.

≥ Check the information in the login screen of “LUMIX CLUB”.

http://lumixclub.panasonic.net/eng/c/

Live broadcasting does
not work even if live
broadcasting is set.

≥ Live broadcasting cannot be performed if the date and time of the

smartphone that is synchronized with this unit is not set correctly.
First set the date and time of the smartphone correctly, then
synchronize it with this unit. (

l 20

)

Motion pictures or
pictures cannot be sent
to the WEB service.

≥ The WEB service site has some problem or connection may be

congested. Try again after waiting a short while.

I have forgotten the
SSID and password of
this unit.

≥ The password can be checked from the Image App screen. Tap

# [Camera Wi-Fi settings] # [Camera SSID settings]. (Image

App does not require a Wi-Fi connection.)

≥ If the password cannot be checked using the procedure above, reset

the network settings. (

l 53

) Resetting this unit returns all Wi-Fi settings

to the default settings, including the “LUMIX CLUB” login ID settings
and registered SSID. (

l 18

)

Advertising