j5 create JUA250 - USB 2.0 HDMI Display Adapter - Manual (Page 61)

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TECHNICAL SUPPORT
If you have any issue using this product please follow instruction below
before returning this product to the store.
1. The User Manual
It contains the detail instruction and troubleshooting section. Many
common issues can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest
software for your device. If you are still experiencing the same issue,
you can submit a description of your problem via email
[email protected] . Our j5 create technical service support team
will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support
technicians will be happy to assist you
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4088
Email: [email protected]
Please contact Technical Support during business hours. 10:00AM-6:00PM
E.S.T Monday- Friday for further assistance.