j5 create JUE120 USB 2.0 Ethernet LAN - Manual (Page 2)

• Regulatory Compliance : FCC / CE / C-Tick / VCCI
• Reglas de Conformidad : FCC / CE / C-Tick / VCCI
• Regulatorische Erfüllung : FCC / CE / C-Tick / VCCI
• Conformité réglementaire : FCC / CE / C-Tick / VCCI
• 法規制の遵守 : FCC / CE / C-Tick / VCCI
• 認證 : FCC / CE / C-Tick / VCCI
STOP!!
1. The User Manual
2. Online Support
3. Telephone Support
Contains detailed instructions and a troubleshooting section, many common issues
can be easily resolved by reading the user manual.
If you have any issues using this
product, please try the
instructions below before
returning the product to the store.
Please visit the j5create website (www.j5create.com) to find the latest software for your
device. If you are still experiencing issues, you can submit a trouble ticket through our j5
web support. Your ticket will be responded to within 24 hours.
Please call us at +1-888-689-4088 and one of our support technicians will be happy to assist
you. We stand behind our products and it is our goal to provide you with world class support.
Limited Warranty
j5create offers a limited 1-year warranty. User’s wear & tear damage is not
included.The user shall call or email j5create customer service with defect
information of theproduct and obtain a return authorization number. Users are
responsible for one way return freight cost and we will take care of one way freight
back. In order to obtain a return authorization number, users should have the
following information handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or
error-free. j5create is not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to:(a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents
,and broken plastic on ports; (c) damage caused by use with non-j5create products;
(d) damage cause by natural disasters ( flood, fire, earthquake, lighting strike,
typhoon etc.,)(e) damage caused by human misuse( lost, accident, abuse, misuse
or other external causes) (f) damage caused by operating the product outside the
permitted or intended uses described by j5create ; (g) damage caused by service
(including upgrades and expansions) performed by anyone who is not a
representative of j5create or a j5create Authorized Service Provider; (h) a product or
part that has been modified to alter functionality or capability without the written
permission of j5create; or (i) if any j5create serial number on the product has been
removed or defaced.
If such a situation occurs, j5create will calculate the cost of materials and repair for
your reference. This warranty is given by j5create in lieu of any other warranties
express or implied.
Copyright© 2013 j5create. All rights reserved. All trade names are registered
trademarks of their respective owners. Features and specifications are subject to
change without notice. Product may not be exactly as shown in the diagrams.
TECHNICAL SUPPORT
Toll free number: +1-888-689-4088
Business Hours:
Mon. – Fri. 10:00 a.m – 6:00 p.m E.S.T
Email: [email protected]
SUPPORT TECHNIQUE
Numéro gratuit: +1-888-689-4088
Heures d’ouverture:
lun. - Ven. 10:00 a.m - 06:00 U.S.A-E.S.T
Email: [email protected]
TECHNISCHER SUPPORT
Kostenloser Anruf bei:+1-888-689-4088
Sprechstunden:
Mon. – Frei. 10.00-18.00 U.S.A-E.S.T
E-mail:[email protected]
SOPORTE TÉCNICO
Número gratuito: +1-888-689-4088
Horario de atención:
Lun-Vier. 10:00 a.m – 6:00 U.S.A-E.S.T
Email: [email protected]
技術支援資訊
美國客服專線：+1-888-689-4088
台灣客服專線：+886-2-2269-5533#19
客服時間：星期一至星期五 9:30 AM -6:00 PM
( 台灣時間 )
Email 信箱：[email protected]
テクニカルサポート
お客様相談センター : 03-5540-9010
電子メール：[email protected]
テクニカルサポートやその他のご相談は下記の時間
にくださいますようお願い申し上げます
営業時間：平日：9:30-11:30/13:30-17:30
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