Magikitch'n MKE Electric Griddle - Manual (Page 14)

Cleaning & Maintenance
MKE Series Electric Griddle
L20-369 REV. 2 (05/12) 14
5.6. Trouble Shooting Charts
The following charts may help to eliminate any basic operational problems that you may be experiencing with
your appliance. Locate the problem on the left side of the chart, and cross-reference with the possible cause.
Once the problem has been identified take the appropriate action to rectify the problem.
5.6.1. Cooking Performance
If you are having poor cooking performance or any inconsistencies in product quality, please refer to
the following chart for help.
Heat
Set
too
High
Moisure
In Food
Turning
To
Stream
Griddle
Surface
Dirty or Un-
Seasoned
Cook
Times
Too Short
Product
Shelf Life
Expired
Improperly
Stored
Product
Excessive
Oil Or
Grease On
Griddle
Surface
Heat
Set
Too
Low
Excessive
Smoke
From Fat
X X
Product
Sticking
X X X
Product
Edges
Burning
X X X
Product
Centers
Underdone
X X
Greasy Or
Undesirable
Flavor
X X X
Grease
Build Up On
Griddle
Surface
X X X
Problem
Possible Cause
Table 3
5.6.2. Operating
Performance
The following chart may help to diagnose any operational issue you may be experiencing with your appliance.
Some issues may REQUIRE that a qualified service technician perform the repairs. If a qualified service
technician is required, please contact the factory service department.
Unit Not
Plugged In (if
so equipped)
Power
Switch Off
Thermostat
"OFF"
Thermostats
Not
Calibrated
Thermostat
Failure
Power Switch Will
Not Illuminate
X X X X
Griddle Will Not
Heat UP
X X X X
Inconsistent
Surface
Temperatures
X X
Griddle Stays Hot
or Overheats
X X
Problem
Possible Cause
Table 4
NOTICE
All parts and service for your MagiKitch'n griddle should be ordered and installed by a MagiKitch'n
Authorized Service and Parts (ASAP) dealer. Failure to do so might result in the warranty being voided.