Section 6. warranty, ordering and return, Warranty, Sales – ADTRAN Tracer 2 x E1 User Manual

Page 57: Repairs and returns, Technical support, Arranty, Rdering, Eturn

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WARRANTY

ADTRAN will replace or repair this product within five years from the date of shipment if it does not
meet its published specifications or fails due to defects in materials and workmanship.

For detailed warranty, repair, and return information, refer to the ADTRAN Equipment Warranty,
Repair, and Return Policy and Procedure (P/N 60000116-10) located on the ADTRAN web site at
http://www.adtran.com.

SALES

For TRACER sales information, contact ADTRAN Sales at:

(888) 3ADTRAN

or

(011) (256-963-7768)

for International calls

http://www.adtranwireless.com/

REPAIRS AND RETURNS

Return Material Authorization (RMA) is required prior to returning equipment to ADTRAN.

For RMA information, contact ADTRAN at:

(800) 726-8663

or

ADTRAN, Inc.

Customer Service Department

P.O. Box 140000 / 901 Explorer Boulevard

Huntsville, Alabama 35814

TECHNICAL SUPPORT

Standard support hours are 7 a.m. to 7 p.m. CST, Monday through Friday. Emergency technical support
is available 24 hours a day, seven days a week.

For technical support at any time, contact ADTRAN at:

(800) 726-8663

or

(011) (256-963-8716)

for International calls

TRACER 2 x E1 User’s Manual

47

S

ECTION

6

W

ARRANTY

, O

RDERING

AND

R

ETURN

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