iRobot Scooba 390 Series - Manual (Page 12)

22 iRobot Scooba Owner’s Manual
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www.irobot.com 23
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service Codes
Scooba will tell you something is wrong
by turning on the Service light and
playing a 4-tone alarm followed by a
number of beeps.
Refer to the table below to resolve
Scooba’s problem. If the problem persists, visit
www.irobot.com/support.
number of
Beeps after
alarm
likely Cause what To Do
1 Pump malfunction Contact iRobot customer care.
2 Vacuum malfunction Contact iRobot customer care.
3 Battery failure Contact iRobot customer care.
4 Charger has failed Contact iRobot customer care.
5 Battery is too hot Make sure Scooba was not recently filled with hot
water or charged in a hot place. Wait for Scooba
and battery to cool down and try again.
I’m stuck light
When Scooba is stuck, the robot will tell you the cause of the problem by
saying “uh-oh” and a number of beeps. Count the beeps after the “uh-oh”
and refer to the table below to determine why Scooba is stuck. Usually,
when the I’m Stuck light comes on, you need to re-start Scooba in another
location.
warning
light
Possible Cause what To Do
I’m Stuck
Light
One of Scooba’s
wheels is off the floor
(1 beep)
Inspect Scooba’s wheels. Push each wheel up and
down, place the robot back on the floor and press
Clean.
The front wheel is
stuck (2 beeps)
Ensure that the front wheel can spin freely. Lightly push
the wheel up and down. The front wheel can easily be
removed, cleaned, and replaced.
Bumper problem
(3 beeps)
Tap the bumper to ensure that it moves in and out.
Visually inspect the bumper edges for debris.
Scooba’s cliff
sensors are dirty or
malfunctioning
(4 beeps)
Clean cliff sensors with a cotton swab (see page 6 for
sensor location). The cliff sensors are located in the
bumper and are accessed by turning Scooba over.
Left or right wheel
malfunction (5 beeps)
Inspect Scooba’s drive wheels. Spin the wheels by
hand and confirm that they offer some resistance. If
it does not, or if it’s stuck and you can’t dislodge the
obstruction, contact iRobot customer care.
If the battery’s tabs are not inside the guide holes in the battery pocket,
the tank and robot base may not be properly connected.
Check Tank Troubleshooting
Normally, Scooba’s “Check Tank” light
illuminates when Scooba’s Clean tank
is empty or the Dirty tank is full. If the
Check Tank is lit and this is not the case,
follow these steps to troubleshoot the
issue.
1
Inspect and clean Scooba’s solution
valve with a damp cloth.
2
Confirm that the battery, filter, and
vacuum port are properly installed, and
that the tank is completely closed.
Solution
Valve
Eject
Brush
Filter
Battery
Vacuum
Port
3 Fill Scooba’s Clean tank with approximately 250 ml of cold water, shake vigorously, and
empty it to remove any debris in the tank. Refill Scooba’s Clean tank with water and
Scooba cleaning solution or vinegar.