Troubleshooting – TRITTON X-55 Rhino H.O.T.A.S System Pro Flight User Manual

Page 26

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TROUBLESHOOTING

Q1 My computer is not recognizing the Pro Flight Controller, what’s wrong?

A 1. Have you downloaded and installed the drivers from www.saitek.com?

A 2. Check the cable connections. Unplug your controller and plug it back in, making certain that it is
securely attached.

A 3. If you’re using front or top facing USB ports, try plugging into the back of the PC.

A 4. If using a hub, make sure it’s a powered hub.

Q2 Why doesn't the game I'm playing recognize my Pro Flight Controller?

A 1. Ensure that you have conducted the checks in Q1 [above].

A 2. Does the game you are playing offer support for game controllers? Please refer to your game’s
manual, which should contain information regarding the use of game controllers. If it does not, you
can use the powerful programming software to emulate the mouse and keyboard on
your X-55 Rhino

Q3 One of the buttons or axes is not working on my controller.

A 1. Please test your product in the Game Controllers panel as mentioned in the early part of
this manual.

A 2. If you are still experiencing problems with the controller, please contact the tech support team at
http://support.madcatz.com/Tickets/Submit

Q4 What can I do if my controller is missing a part?

A 1. Please contact the tech support team for assistance: http://support.madcatz.com/Tickets/Submit

Q5 In flight simulation games, like FSX, why doesn't my aircraft correctly respond to axes?

A 1. The X-55 stick and throttle units are independent units, therefore they both have an X Axis, a Y Axis,
etc. It is a simple case of going into the controller settings for your simulation game and setting up
the X-55 Rhino. For a more detailed overview on how to do this please visit our FAQ page:
http://support.madcatz.com/Knowledgebase/List/Index/176/x-55-rhino

Q6 How do I change the X-55's LED brightness?

A 1. Install the software to find a brightness slider under the SETTINGS tab.

Q7 Why are my axes off center or moving erratically?

A 1. Please visit the FAQ page in the support section of the Saitek webpage to find simple instructions on
how to reset the calibration. All addresses are listed within the Technical Support area of this manual.

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