Kodak G610 - Manual (Page 40)

34 www.kodak.com/go/support
Troubleshooting
Pictures are
cropped ■ Change the picture size or resolution on your digital camera to 3:2. See
your camera user’s guide for details.
■ Adjust cropped pictures using Kodak EasyShare software on your
computer.
■ Select the proper paper size in print options if you are printing from an
application on your computer.
NOTE: Cropping may vary depending on the selected picture size ( page 15 ).
A selected
picture does not
print. ■ The image file may be corrupt. Review the picture on the camera or
computer and delete, if necessary.
■ The image file may not be JPEG format. The printer dock can only print
JPEG files in stand-alone mode. Connect to a computer (
page 19 ) and
use Kodak EasyShare software to print BMP and TIFF formats ( page 21 ).
Nothing
happens when
you try to print ■ Check the power connections ( page 3 ).
■ Check the USB cable ( page 19 ) and camera connections ( page 7 ).
■ Remove the paper tray. Check that paper is properly loaded, then
re-insert the tray (
page 6 ).
■ Load paper if paper message appears on your camera or computer.
■ Make sure the color cartridge is properly installed ( page 4 ). Install a new
cartridge if the cartridge message appears on your camera or computer.
Nothing
happens when
you try to print
(from docked
camera) ■ Reseat the camera on the printer dock ( page 7 ).
■ Re-establish the connection. Remove the camera, then reseat it on the
printer dock.
■ Make sure there is at least one picture in the camera’s internal memory
or memory card.
If... Try the following