Transfer/communication problems – Kodak G610 User Manual

Page 43

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Troubleshooting

www.kodak.com/go/support

37

Transfer/communication problems

If...

Try one or more of the following

Nothing happens
when you try to
transfer pictures to
the computer

■

Press the Transfer button,

, on the printer dock.

■

Check the power and USB connections from the printer dock to the
computer (

page 19

).

■

Reseat the camera on the printer dock (

page 7

).

■

Close unnecessary software applications and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.

■

Disconnect then reconnect the USB cable from the printer dock to the
computer (

page 19

).

■

Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary (see Helpful links,

page 40

).

■

Install Kodak EasyShare software (

page 17

). If you choose Custom

installation, make sure to install the printer driver.

■

Uninstall, then reinstall Kodak EasyShare software (

page 17

).

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