Troubleshooting and support, Picture frame problems, 4 troubleshooting and support – Kodak P86 User Manual
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4
Troubleshooting and support
For product support, go
.
Picture frame problems
If...
Try one or more of the following
Frame does not
turn on.
■
Make sure the power cable that was included with your frame is
connected securely (
).
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
Nothing happens when
a memory card or USB
device is connected.
■
Insert a certified memory card, with images, into the card slot, then
push to seat it (
).
■
Make sure the USB device is connected securely (
).
■
Make sure the file format of your pictures and videos are
supported (
).
Frame freezes up or
doesn’t work properly.
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
■
Reset the frame. On the back of the frame, press the mode and
power buttons (
) at the same time. Highlight a reset
option, then press OK.
■
Just reset—reset and save all pictures on the frame.
■
Reset and delete all pictures—reformat the internal
memory and delete all pictures on the frame.
■
Return to slide show without doing anything
You set automatic
on/off but the frame
doesn’t turn on and off
at the specified times.
If your frame loses power, the clock returns to the factory setting and
auto on/off times are disabled. See