Solving frame problems, Troubleshooting wireless network connection – Kodak W820 User Manual
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www.kodak.com/go/easysharecenter
4
Solving frame problems
For step-by-step product support, visit
nd
select Interactive Troubleshooting & Repairs. Or open EASYSHARE Digital Display
Software on your computer and click Tools
→
Wireless Troubleshooter.
Troubleshooting wireless network connection
Problem
Possible causes and/or solutions
Frame cannot connect to
the wireless network —
“Wireless network not
found” appears.
■
Make sure you have a wireless router and that it is
broadcasting the SSID, or enter the SSID manually.
■
Make sure you are within the operating range of the network.
Move the frame into the same room with the router.
■
Make sure your frame is using the latest firmware. Check
or updates.
■
If your network security is enabled,
security key (WEP or WPA). The person who set up your
network can help you with this information.
Cannot set up or view
Web content wirelessly.
■
Install the software that came with your frame (see
).
■
Make sure your frame is connected to your wireless network
(see
).
For more possible causes/solutions, see Troubleshooting in the
extended user guide at