Computer/connectivity problems – Kodak ZD710 User Manual

Page 59

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Troubleshooting

www.kodak.com/go/support

53

Computer/connectivity problems

Memory card not
recognized or camera
freezes with card.

■

Card may be corrupted. Format card in camera (

see page 35

.)

■

Change image storage location to internal memory (

see

page 33

).

If

Try one or more of the following

Computer does not
communicate with
the camera

■

Insert a charged battery (

see page 2

).

■

Turn on the camera.

■

Make sure the proper USB cable is connected on camera and
computer port (

see page 47

). (If using an EasyShare dock, check

all cable connections. Make sure the camera is seated on the
dock.)

■

Make sure the EasyShare software is installed (

see page 46

).

Pictures do not
transfer to computer

■

Click the Help button in the EasyShare software.

Slide Show does not
run on an external
video device

■

Adjust the camera Video Out setting (

see page 35

).

■

Make sure the external device settings are correct (see the
device’s user’s guide).

If

Try one or more of the following

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