Camera/computer communications – Kodak M863 User Manual

Page 58

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52

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Troubleshooting

Camera/computer communications

Camera does not
recognize SD card.

Purchase a certified SD/SDHC card.

Reformat the card (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

Insert a card into the slot, then push to seat (see

page 4

).

Camera freezes up
when a card is
inserted or
removed.

Turn the camera off, then back on.

Make sure the camera is turned off before inserting or removing a
card.

Memory card full.

Insert a new card (see

page 4

), transfer pictures to the computer (see

page 46

), or delete pictures (see

page 17

).

Memory card and
internal memory
full.

Transfer pictures to the computer (see

page 46

), then format the card

or internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

If...

Try one or more of the following

The computer does
not communicate
with the camera.

Turn on the camera (see

page 3

).

Make sure the battery is fully charged (see

page 2

).

Connect the USB cable to camera and computer port (see

page 46

).

Install the software (see

page 45

).

Disconnect the USB cable. Close all software applications. Re-install
the software (see

page 45

).

Disconnect camera from the computer. Close all software applications,
reconnect camera.

If...

Try one or more of the following

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