Lenovo E10-30 - Manual (Page 32)

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Chapter 4. Troubleshooting
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns
off. • The battery power is getting low. Connect the AC
power adapter to the computer, or replace the battery
with a fully charged one.
The computer enters
sleep mode
immediately after Power-on
self-test (POST). • Make sure that:
- The battery is charged.
- The operating temperature is within the acceptable
range. See “Chapter 2. Use and care Information” of
Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is within range, have the computer serviced.
The computer does not
return from sleep mode,
and the computer does not
work. • If your computer is in sleep mode, connect the AC
power adapter to the computer and then press any
key or the power button.
• If the system still does not return from sleep mode,
stops responding, or cannot be turned off, reset the
computer. Unsaved data may be lost. To reset the
computer, press and hold the power button for 4
seconds or more. If the computer is still not reset,
remove the battery pack and the AC power adapter.
Sound problems
No sound can be heard
from the speaker even
when the volume is turned
up. • Make sure that:
- The mute function is off.
- The combo audio jack is not used.
- The speaker is selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty. • Recharge the battery.