Appendix a. service and support, Registering your option, Online technical support – Lenovo ThinkVision E2323s 23-inch FHD WLED Backlit LCD Monitor User Manual

Page 27: Telephone technical support, Appendix a, Service and

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Appendix A. Service and Support

The following information describes the technical support that is available for your

product, during the warranty period or throughout the life of your product. Refer to the

Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted

computer accessories and content. Go to:

http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at: http://www.

lenovo.com/support

Product replacement assistance or exchange of defective components also is available

during the warranty period. In addition, if your option is installed in a Lenovo

computer, you might be entitled to service at your location. A Lenovo technical support

representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be

available until 90 days after the option has been withdrawn from marketing. After

that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.

Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following

information available: option name and number, proof of purchase, computer

manufacturer, model, serial number and manual, the exact wording of any error message,

description of the problem, and the hardware and software configuration information for

your system.

Your technical support representative might want to walk you through the problem while

you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone

list for Lenovo Support is always available at:

http://consumersupport.lenovo.com

Country or Region Telephone Number

Africa

Africa: +44 (0)1475-555-055

South Africa: +27-11-3028888 and 0800110756

Central Africa: Contact the nearest Lenovo

Business Partner

Argentina

0800-666-0011 (Spanish)

Australia

131-426 (English)

Austria

Warranty service and support: 01-211-454-610 (German)

© Copyright Lenovo 2013. ©

Appendix A. A-1

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