Lenovo IdeaPad S100c Notebook User Manual

Page 36

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32

Chapter 5. Troubleshooting

The computer does not
return from sleep mode and
the computer does not
work.

•

If the computer does not return from sleep mode, it
may have entered hibernation mode automatically
because the battery is depleted. Check the power
indicator.

•

If your computer is in sleep mode, connect the AC
adapter to the computer, then press any key or the
power button.

•

If your computer is in hibernation mode or power-off
state, connect the AC adapter to the computer, then
press the power button to resume operation.

Note:

If the system still does not return from sleep mode, your system has stopped responding, and
you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the
computer, press and hold the power button for 4 seconds or more. If the computer is still not
reset, remove the AC adapter and the battery.

Computer screen problems

The screen is blank.

•

Do the following:
- If you are using the AC adapter, or using the

battery, and the battery status indicator is on, press
Fn

+

↑ to make the screen brighter.

- If the power indicator is in blinking, press the

power button to resume from the sleep mode.

- If the problem persist, follow the solution in the

following problem “The screen is unreadable or
distorted.”

- Press Fn + F2 to confirm whether the LCD screen

has been turned off.

The screen is unreadable or
distorted.

•

Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly

set.

- The monitor type is correct.

Incorrect characters appear
on the screen.

•

Did you install the operating system or programs
correctly? If they are installed and configured
correctly, have the computer serviced.

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