Troubleshooting – Avayon DXP-1000 User Manual

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TROUBLESHOOTING

When having a problem with this unit, check this list for a possible solution
before asking for service:

Symptom

Check and Action


No Power


1. Check the power cord has been properly connected to the wall outlet
2. Check the main power has been switched on in back of unit.


Does not play

1.

No disc, load a disc

2.

Disc has been loaded upside down. Place the disc with the label side up

3.

Disc’s region code does not match to the unit

4.

Disc is not correct type to be played

5.

Disc is damaged or dirty, clean the disc or try another disc

6.

Moisture may be condensed inside the unit. Remove the disc and leave the
unit power on for one or two hours


No Picture


1. Check the TV set has been powered on, and setting at the correct AV mode
2. Check the system connection is secure
3. Check if the connection cables are damaged
4. Clean the disc


Picture noise /
distorted


1. Disc is dirty or damaged. Clean the disc or try another disc
2. Reset the color system of the DVD unit or the TV set
3. Try to direct the DVD unit to the TV set instead of via the components like

VCR.


Picture not full
screen


1. Select the screen format. Enter SETUP MENU Æ (TV DISPLAY)
2. Select the screen format from DVD disc menu


Cannot SKIP or

EARCH

S


1. Some disc are programmed that do not allow users to SKIP or SEARCH

forward at some sections, especially at the beginning WARNING section

2. Single Chapter disc cannot apply SKIP function


No sound or
Sound output
not complete


1. Check the TV and amplifier has been powered on and correctly set
2. Check the TV and amplifier system connections are secure
3. Press AUDIO button select other audio tracks output of disc
4. Check if the MUTE function of the DVD, TV or amplifier has be activated
5. There will be no sound output during REVERSE PLAY / PAUSE / STEP /

SLOW / SEARCH





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