Avayon DXP-1000 - Manual (Page 38)

2. WARRANTY
AVAYON Technologies Inc.’s
DVD/DivX Player One-Year Limited Warranty
BEFORE YOU CONTACT AVAYON FOR WARRANTY SUPPORT,
READ YOUR USER MANUAL
Players purchased from AVAYON in the United States are warranted to
be free from defects in materials or workmanship for a period of one (1)
year (“Warranty Period”) from the date of their original retail purchase
(“Effective Date”). If the unit fails to conform to this warranty, AVAYON
will repair the Player using new or refurbished parts or replace the entire
Player with a new or refurbished Player.
TO ENSURE WARRANTY SERVICE, KEEP THE DATED SALES
RECEIPT AS EVIDENCE OF THE PURCHASE DATE. Also, be sure to
register for warranty either through returning the completed mail-in card
found in the shipment box or on line at
www.ayayon.com/support
To obtain warranty service in the U. S., you must also go to
www.avayon.com/support and access customer support. You will be
required to provide the model, serial number and date of purchase.
AVAYON
retains the right to assess all warranty claims and to determine
if damages are covered by this warranty. In case of a claim that is not
covered by the warranty, you will be contacted to determine if AVAYON
should repair the damage for a fee or if the product should be returned to
you as received by the service center.
During a period of ninety (90) days from the Effective Date, AVAYON will
provide service labor to repair a manufacturing defect at its designated
service center at no charge to you. If a defective part is replaced after
ninety (90) days from the Effective Date, you pay labor charges for the
repair.
For one (1) year from the Effective Date, AVAYON will use new or
refurbished parts for repairs. Such replacement parts are warranted for
the remaining portion of the original Warranty Period.
During the Warranty Period, AVAYON will, at its option and sole
discretion, repair or replace defective parts, including replacement of the
entire Player. You will be required to ship the unit to the service center
indicated at the time you contact AVAYON customer service for warranty
support. You are responsible for all transportation charges to and from
the service center and for all loss or damage during transport. AVAYON
is not responsible for the de-installation or re-installation of the player.
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