AT&T E560-2 - Manual (Page 21)

Problem Suggestion
Troubleshooting
• Make sure the answering system is on.
• If Toll Saver is activated, the number of rings
changes to two when there are new messages
waiting.
• If the memory is full or if the answering system is
off, the system will answer after ten rings.
• In some cases, the answering system may be
affected by the ringing system used by the local
telephone company.
The answering
system does not
answer after the
correct number
of rings
• Make sure you subscribe to caller ID with call
waiting features services provided by the local
telephone company.
• The caller may not be calling from an area which
supports caller ID.
• Both you and the caller's telephone companies
must use equipment which are compatible with
caller ID service.
• If you subscribe to DSL service, install a noise
filter to the telephone line between the telephone
base and the telephone line jack. Contact your
DSL service provider for filter information.
The system does
not receive caller
ID or the system
does not display
caller ID during
call waiting
• When recording the announcement, make sure
you speak in a normal tone of voice about nine
inches from the telephone base.
• Make sure there is no background noise
(television, music, traffic, etc.) when recording.
The
announcement
message is not
clear
• Make sure the telephone line cord is plugged in
securely.
I hear noise in
the cordless
handset, and
none of the keys
or buttons work
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