Konica Minolta bizhub 181 - Manual (Page 85)

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Chapter 2
2 Using the machine as a fax machine
2-18 bizhub 181
2.8 Transmission errors and remedies
Check the following if the fax cannot be sent or a fax cannot be received.
Faxes cannot be sent
Symptom Possible cause Remedy
The document cannot be
scanned. Is the document too thick? Position the document on the
original glass to send it.
Is the document tool thin or
too small? Position the document on the
original glass to send it.
Is the original glass dirty? Wipe the original glass with a
soft, dry cloth.
The document was scanned
at an angle. Were the document guides
correctly adjusted to the width
of the document? Adjust the document guides
for the size of the document.
The fax received by the recip-
ient is not clear. Is the document incorrectly
positioned? Position the document cor-
rectly.
Is the original glass dirty? Wipe the original glass with a
soft, dry cloth.
Is the text in the document too
faint? Adjust the scanning density.
Is there a problem with the re-
cipient’s fax machine? Check that this machine can
make clean copies. If it can,
try sending the fax again.
The fax received by the recip-
ient is blank. The document was sent with
the front side facing down
(when using the document
feeder). Load the document with the
front side facing up, and then
try sending the fax again.
Faxes cannot be sent auto-
matically. Was the fax number incor-
rect? Check the fax number.
Is a number specifically for tel-
ephone calls being dialed? Check the fax number.
Is there a problem with the re-
cipient’s fax machine (it is out
of paper, it is not set to receive
faxes automatically, it is
turned off, etc.)? Have the recipient check their
fax machine.