Faxes cannot be received, Faxes cannot be received -19 – Konica Minolta bizhub 181 User Manual

Page 86

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Chapter 2

Using the machine as a fax machine

2

bizhub 181

2-19

Faxes cannot be received

Symptom

Possible cause

Remedy

The received fax is not clear.

Has paper that meets the
specifications been used?

Use paper that meets the
specifications.

Is the paper damp?

Replace the paper.

Is the toner empty?

Replace the toner bottle with a
new one.

Is there a problem with the
caller’s fax machine?

Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.

The received fax is blank.

Is the toner empty?

Replace the toner bottle with a
new one.

Did the caller load the pages
upside- down?

Have the recipient check their
fax machine.

Faxes cannot be received au-
tomatically.

Has the machine been set to
receive faxes manually?

Set the machine to automatic
reception.

Is the memory full?

Load paper if it is empty, and
then print the faxes stored in
the memory.

Is the machine performing an
operation?

Follow the instructions in any
messages that appear on the
display.

Black streaks appear through
the copy.

Is there a problem with the
caller’s fax machine?

Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.

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