Konica Minolta bizhub C754 - Manual (Page 41)

Troubleshooting 8
HDD TWAIN driver 8-2
Account Track Authentication
failed. Make sure your Account
Name is correct, then enter your
password again (if required). Account track authen-
tication failed. Make sure that the account name
and password are correct.
No response from scanner device. The PC was unable to
communicate with the
device. Check the network and device
conditions.
Unable to delete the specified
document. The specified docu-
ment could not be de-
leted. Check whether the document has
already been deleted on the de-
vice side.
Access to the document is de-
nied. You have been denied
access to the speci-
fied document. Enter the correct password for the
box number.
The specified document does not
exist. The document that
you specified does
not exist. Check whether the document has
already been deleted on the de-
vice side.
Can not retrieve User Box infor-
mation from the device. The box that you
specified does not ex-
ist. Check whether the box has al-
ready been deleted on the device
side.
Can not retrieve thumbnail imag-
es. Thumbnail images
cannot be displayed. Check whether the document has
already been deleted on the de-
vice side.
Please check the page range. The page that you
specified does not ex-
ist. Please check the page range.
Device Memory Error occurred. An error occurred in
the device's memory. Check with the administrator of
the device.
Can not scan due to device error
that has occurred. A device error has oc-
curred. Check the device conditions.
Can not start scanning because
you have reached the maximum
number of registered jobs. The number of regis-
tered jobs has
reached the maximum
value. Please wait a moment, and then
try connecting again.
Device busy. Can not begin scan. The device is currently
being used or is in a
state in which it can-
not be used. Please wait a moment, and then
try connecting again.
If the same message still appears
after you wait awhile, check with
the administrator of the device.
Scanning has been cancelled. The scan has been
canceled by the de-
vice. Check the device conditions.
A scanning error has occurred. A scanning error has
occurred. Check the device conditions.
An error occurred during commu-
nication with the device. An error occurred dur-
ing communication
with the device. Check the network and device
conditions.
Error Message Cause Corrective Action