Konica Minolta bizhub PRO 950 - Manual (Page 150)

Troubleshooting
bizhub PRO 950 Printer Driver 10-1
10 Troubleshooting
Connection
Problem Solution
The printer is not found by
his name. Only the IP
address of the printer can
be used.
The administrator must make sure that the
network name assigned to the bizhub PRO
950 matches the network name stored in
the DNS.
Acquire Device
Information fails
If the copier is used as a shared printer on a
network server (and not directly), the printer
driver Plug-in will not be able to configure
installable options automatically. In this
case, set the installable options manually.
Printing
Problem Solution
Missing settings Wrong/ no installable option
Missing settings (Mac OS
X)
The functionality of the Mac OS X printer
driver Plug-in is restricted by some items.
Output is not stapled Too many pages for stapling. Make sure
your document does not contain more than
50 sheets of paper. Paper with a weight of
less than 50 g/m² and more than 244 g/m²
cannot be stapled.
Output is not folded Paper with a weight of more than91g/m²
cannot be folded in Double Parallel
Fold/Gate Fold/Multi Letter Fold. Paper with
a weight with more than 130 g/m
2
cannot
be folded in other folding types.
Collate option in main
dialog doesn’t work
Deactivated to avoid conflicts.
[Acquire tray and paper
data] missing (Mac OS 9)
Not supported under Mac OS 9