Service call, Service call -19 – Konica Minolta bizhub C3850 User Manual

Page 77

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[Maintenance/Troubleshooting]

4-19

4.8

Major messages and actions

4

Service call

If a service call has appeared, restart this machine.

If the problem is not resolved after this machine has been restarted, check the displayed trouble code num-
ber, then contact your service representative.

[E-mail forwarding failed.]

An error occurred while forward-
ing the received fax by E-mail,
and the job was ended normally.

This error is remedied automatically.

[PC-FAX Restricted]

PC-Fax TX is prohibited.

Enable PC-Fax TX.

[PC-Fax TX Error]

An error occurred when PC-Fax
TX data was received on this ma-
chine.

This error is remedied automatically.

[Polling RX Error]

Multiple destinations have been
specified for Polling RX.

Multiple destinations cannot be
specified for Polling RX. Specify only
one destination.

[Counter has reached its
maximum allowance.]

The counter has reached the up-
per limit.

Delete jobs.

[Job Log Error]

The job log storage area on the
HDD is full.

Delete job logs.

[Card Authentication Regis-
tration Error]

Failed to scan the IC card at the
time of registration.

This error is remedied automatically.

[USB Connection Error]

The same type of USB device is
connected.

Disconnect the USB device.

[Expiration Error]

The enhanced server authentica-
tion application has expired.

Change to the authentication meth-
od other than the enhanced server
authentication.

Message

Description

Remedy

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