AEG Eclipse 10 User Manual

Page 29

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“The Caller Display feature isn’t working”
tYou need to subscribe to the Caller Line Identification service from your network service provider.
tThe caller may have withheld their number .Or they may be calling from a network that does not transmit

the caller’s number (e.g. if they are making international calls.)

“When I try to make a call, I hear busy tone”
tIf you’re using a multi-handset system, check whether another handset is already on a call.

“The volume in the earpiece is low when I’m on a call”
tMake sure you’re holding the earpiece correctly over your ear.
tAdjust the volume using

“I cannot store a phonebook entry”
tThe maximum number of 200 phonebook entries on your Handset You must delete existing entries to

make space for new ones.

15.3

Intercom and transfer

“I can’t transfer a call”
tMake sure that the other handset is in range of the base unit.
tMake sure that you have entered the correct number for the other handset.

15.4 Batteries

“The handset’s battery cells are running low within an hour or two”
tBefore you first use the handset, you must leave it to charge on the base unit or charging pod for at least

15 hours.

tYou may need to replace the batteries.
tCheck the connection between the base unit and the mains power socket.

“I try to recharge the batteries but I still get a warning that they are low”
tYou need to replace the batteries. Dispose of used batteries safely – do not burn, immerse them in water,

disassemble, or puncture the batteries.

tDo not use non-rechargeable batteries in your handset – they may explode, causing damage.

15.5 Registration

“I am not able to register another handset”
tThe maximum number of 4 handsets has been reached. You will need to unregister a handset in order

to register a new one.

15.6 Answering

Machine

“The Answering machine does not record messages”
tMake sure that the answering machine is switched on.
tMake sure that the Answer Mode is set to RECORD MSGS.
tThe memory may be full. If so, you will need to delete some messages.

“I cannot access my answering machine remotely”
tMake sure that Remote Access is activated.
tMake sure that you have entered the correct Remote Access PIN (same as your Master PIN).

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