Avaya GuestWorks User Manual

Page 44

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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Hospitality Operations

40

Front Desk Operations

6. Press the # button to receive the next prompt.

■

The following displays:

7. The display shows the default wakeup message number. If you want to use

the default message, go to

Step 9.

If you want to use a different wakeup message, enter the wakeup message
number.

■

The following displays:

8. Enter the extension of the announcement to be played for the wakeup call.

For a VIP request, the announcement must be a repeating announcement.

9. Press the

#

button to confirm the wakeup request.

■

One of the following displays:

This indicates that the wakeup procedure was successful.

This indicates that the time entered is within 2 1/2 minutes of the
current time.

This indicates that the maximum number of messages for
this 15-minute interval has been reached.

This indicates that the maximum number of wakeup calls has been
reached for the switch.

■

The console returns to the normal operating mode.

10. At the appointed time, the VIP reminder call rings at the attendant.

■

The following displays:

11. Answer the VIP wakeup notification call.

WAKEUP MESSAGE: XXXX

WAKEUP MESSAGE: 53201

WAKEUP REQUEST CONFIRMED

WAKEUP ENTRY DENIED - TOO SOON

WAKEUP ENTRY DENIED - INTERVAL FULL

WAKEUP ENTRY DENIED - SYSTEM FULL

VIP WAKEUP: Mike Jones

x8113

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