Appendix: checking the connections – Bizfon 4000 User Manual

Page 40

Advertising
background image

Bizfon Manual I: Installation Guide

Appendix: Checking the Connections

Appendix: Checking the Connections

If the system doesn’t seem to be working properly, even when all the cables are connected
properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration,
gateway, DNS server, and STUN-NAT will all be checked.
To start diagnostics, open the System's menu item Diagnostics and click Start Network
Diagnostics.

Fig. I-34: System Diagnostics - Network Diagnostics page

If the test passes, the output of the system may look as follows:

Basic Tests:
Checking for physical link: WAN link ok

Checking IP configuration: dynamically via DHCP Client
DHCP Client is running
Checking internet connectivity (ICMP ping):
Gateway: reached
Primary nameserver: reached
Secondary nameserver: not configured
www.bizfon.com: reached
STUN Network Address Translation (NAT) Check:
External visibible address: 212.126.210.179
Detected NAT type : Restricted cone


Performing MTU Discovery:
preparing system
Sending UDP Datagram of size 1500 got answer
clean up

Largest usable MTU size is: 1500 Bytes
Test successful.

Depending on where the test is failing, the diagnostic can give some advice on how to
solve the problem. See the example below of a failed test:

Basic Tests:
Checking for physical link: no WAN link
Please check the physical connection of the WAN interface. Cable not

plugged or broken?

Test failed.

Bizfon2000 and Bizfon4000 (SW Version 3.1.x)

40

Advertising
This manual is related to the following products: