Billion Electric Company 7560G - Manual (Page 128)

Billion BIPAC-7560/7560G Powerline(802.11g) ADSL VPN Firewall Router
Chapter 5: Troubleshooting
Chapter 5: Troubleshooting
If the router is not functioning properly, first check this chapter for simple troubleshooting before
contacting your service provider or Billion support.
Problems starting up the router
Problem Corrective Action
None of the LEDs are
on when you turn on
the router.
Check the connection between the adapter and the router. If the error
persists, you may have a hardware problem. In this case you should
contact technical support.
You have forgotten
your router login
and/or password.
Try the default login and password, refer to Chapter 3. If this fails, you can
restore your router to its factory settings by holding the Reset button on the
back of your router more than 6 seconds.
Problems with the WAN Interface
Problem Corrective Action
Initialization of the
PVC connection
(“linesync”) failed.
Ensure that the telephone cable is connected properly from the ADSL port
to the wall jack. The ADSL LED on the front panel of the router should be
on. Check that your VPI, VCI, encapsulation type and type of multiplexing
settings are the same as those provided by your ISP. Reboot the router
GE. If you still have problems, you may need to verify these settings with
your ISP.
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