Pioneer BCS-HF828 - Manual (Page 86)

Troubleshooting 86
En
Troubleshooting
9
Chapter 9
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified even after checking the points below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Picture
Problem Check Remedy
No picture is displayed
or the picture is not
displayed properly. Is the video cable properly
connected? y Connect the cable properly according to the connected devices (page
41).
y Disconnect the cable (video/audio cable or HDMI cable), then reinsert
it firmly and all the way in.
Is the video cable damaged? If the cable is damaged, replace it with a new one.
Is the input setting on the
connected TV right? Read the operating instructions for the connected components and
switch to the proper input.
Is the output video resolution
properly set? Press RESOLUTION to switch the video resolution output from the HDMI
OUT terminal (page 18).
y Is the player connected with
an HDMI cable other than a
High Speed HDMI
® /™ Cable
(with a Standard HDMI ® /™
cable)?
y Are you using an HDMI cable
with a built-in equalizer?
1080p or Deep Color video signals may not be output properly,
depending on the HDMI cable being used or the player’s settings. If you
wish to output the video signals with 1080p or Deep Color, connect the
TV using a High Speed HDMI
® /™ Cable without a built-in equalizer, then
reset the player using the Setup Navigator (page 52).
Is a DVI device connected? The picture may not be displayed properly if a DVI device is connected.
Is Color Space properly set? Change the Color Space setting (page 77).
No picture is displayed
or picture is not output
in high definition when
playing BDs. With some discs, it may not be possible to output the video signals from
the VIDEO output terminal. In this case, connect using an HDMI cable
(page 41).
y Picture is disturbed
during playback.
y Picture is dark.
y This player supports Rovi analog copy protection technology. With
some TVs (such as with built-in video deck), the picture will not be
displayed properly when the copy protected DVD title is played. This is
not a malfunction.
y If the player and TV are connected via a DVD recorder/video deck,
etc., the picture will not be displayed properly due to analog copy
protection. Connect the player and TV directly.
y Picture is stretched.
y Picture is cropped.
y Aspect ratio cannot be
switched.
Is the TV’s aspect ratio properly
set? Read the operating instructions for the TV and set the TV’s aspect ratio
properly.
Is TV Screen properly set? Set TV Screen properly (page 76).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if TV Screen is set to 4:3 Pan&Scan (page 76).
Picture is interrupted. The picture may be interrupted when the resolution of the recorded
video signal switches. Press RESOLUTION to select a setting other than
Auto (page 77).
Blu-ray 3D disc playback
does not output 3D views. y Connect the player to your TV with HDMI cable (High Speed HDMI ® /™
Cable).
y Your TV may not support “HDMI 3D mandatory format”.