Toshiba JournE Scan - Manual (Page 15)

User’s Manual 15
EN Troubleshooting
Problem: There are strange lines on the scanned image, or the image is
not clear.
Solution: Please ensure the following:
n Are there scratches on the original, or is the original clean?
Remove any stains or dust from the original before scanning.
n Has the scanner been used for a long period of time without
cleaning and calibration? Refer to “Cleaning the Scanner” on
page 13 and “Calibrating the Scanner” on page 14 to clean and
calibrate the scanner and then try again.
Problem: The original gets stuck halfway in the feeding slot.
Solution:
Press the Power button. The scanner will advance the original so
you can remove the jammed original from the output slot.
Problem: The status indicator blinks rapidly and no scan is possible.
Solution:
Check the following:
n Is the memory card inserted properly into the memory card slot?
Re-insert the card and try again.
n Is the SD card locked? Unlock the card.
n Is the memory card full? The indicator blinks when the free space
on the memory card is below 3MB. Use another card if
necessary.
n Did you insert the next original before the scanning process of
the previous one is completed? Power off and then on the
scanner and try again. Make sure that you scan the next original
only after the scanning process of the previous one is completed
n Does the length of the original exceed the maximum acceptable
size?
UM_EEMEA_Scan_1108.book Page 15 Monday, December 15, 2008 2:26 PM