Belkin SURF N 15 N150 User Manual

Page 20

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20

TROUblEshOOTing, sUppORT, anD WaRRanTY

i can’t connect to the internet wirelessly and my

network name is not listed in available networks .

1 . Verify that your router is on and the

front-panel light shows solid green .

2 . if you are far from the router, you might try moving

closer to see if you might have been out of range .

3 . using a computer attached to the router via a network cable,

visit

http://router/

and ensure that “Broadcast ssiD” is On .

this setting is found on the “channel and ssiD” page .

My wireless network performance is slow, inconsistent,

suffers from weak signal, or i’m having difficulty maintaining a

Vpn connection .

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices

decreases when the distance between devices increases .

Other factors that will cause signal degradation (metal is

generally the worst culprit) are obstructions such as walls

and metal appliances . note also that connection speed may

decrease as you move farther away from the router .

in order to determine if wireless issues are related to

range, we suggest temporarily moving the computer

within 10 feet from the router if possible .

Changing the wireless channel—Depending on local

wireless traffic and interference, switching the wireless

channel of your network can improve performance and

reliability . see the section titled “changing the Wireless

channel” for instructions on how to choose other channels .

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