Toshiba Satellite Pro M50 - Manual (Page 140)

User’s Manual 9-17
Troubleshooting
Monitor
Refer also to Chapter 8, Optional Devices , and to your monitor’s
documentation.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first.
Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation for software and
peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company’s technical support for assistance.
■ Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Problem Procedure
Monitor does not turn
on
Make sure that the external monitor's power
switch is on. Confirm that the external monitor's
power cable is plugged into a working power
outlet.
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press hotkeys Fn + F5 to change the display
priority and make sure it is not set for the internal
display.
Display error occurs Check that the cable connecting the external
monitor to the computer is attached firmly.
If problems persist, contact your dealer.
Monitor goes into
panning mode
Check your monitor specification. It might not
support the selected resolution and refresh rate.
The resolution on the monitor might go into
panning mode when wide screen resolution is
selected. Refer to Appendix B, Display Modes .