Hardware and system checklist, Hardware and system checklist -3, System start-up – Toshiba Satellite Pro P100 (PSPAE) User Manual
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User’s Manual
9-3
Troubleshooting
Record your observations so you can describe them to your dealer.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
System start-up
When the computer does not start properly, check the following items:
■
Self Test
■
Power Sources
■
Power-on Password
Software
The problems may be caused by your software. If you
cannot load a software package, the media may be
damaged or the program might be corrupted. Try loading
another copy of the software.
If an error message appears while you are using a
software package, check the software documentation.
These documents usually include a problem solving
section or a summary of error messages.
Next, check any error messages in the operating system
documentation.
Hardware
If you cannot find a software problem, check your
hardware. First run through the items in the preliminary
checklist above. If you still cannot correct the problem, try
to identify the source. The next section provides checklists
for individual components and peripherals.
■
System start-up
■
PC Card
■
Self test
■
Diskette drive
■
Power
■
Monitor
■
Overheating power down
■
Sound system
■
AC Power
■
Pointing device
■
Battery
■
USB
■
Password
■
LAN
■
Keyboard
■
Standby/Hibernation
■
LCD panel
■
Memory expansion
■
Hard disk drive
■
Modem
■
Memory cards
■
i.LINK (IEEE1394)
■
Wireless LAN
■
DVD Super Multi drive
■
DVD-ROM and CD-R/RW drive
■
Real Time Clock
■
Bluetooth