If you need further assistance, Before you call, Where to write – Toshiba Satellite 2430-301 User Manual

Page 145

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Troubleshooting

Satellite 2430 Series

8-21

Satellite 2430 Series

Version

1

Last Saved on 04/04/2003 13:35

ENGLISH using Euro_M.dot –– Printed on 04/04/2003 as IM_243EN

Memory expansion

Refer also to Chapter 7, Optional Devices, for information on installing
memory modules.

Problem Procedure

Beep sounds

Make sure the memory module installed in the
expansion slot is compatible with the computer.
If an incompatible module has been installed,
follow the steps below.
1.

Turn off the power.

2.

Disconnect the AC adaptor and all peripheral
devices.

3.

Remove the battery pack.

4.

Remove the memory module.

5.

Replace the battery pack and/or connect the
AC adaptor.

6.

Turn on the power.

If you need further assistance

If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience may be related to software or the
operating system, it is important to investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation for software
and peripheral devices.

If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions.
Call the software company’s technical support for assistance.

Consult the dealer you purchased your computer and/or software
from. They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed in appendix C.

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