Hard disk drive – Toshiba Satellite L500D User Manual
Page 146
 
9-8
User’s Manual
L500/L505/L500D/L505D
Hard disk drive
Markings appear on the 
LCD screen.
These marks may have come from contact with 
the keyboard or Touch Pad while the display has 
been closed. You should try to remove the marks 
by gently wiping the display panel with a clean 
dry cloth or, if this fails, with a good quality LCD 
screen cleaner. In this latter instance you should 
always follow the instructions with the screen 
cleaner and always ensure you let the LCD 
screen dry properly before closing it.
Problems above 
remain unresolved or 
other problems occur
You should initially refer to the documentation 
supplied with you software to determine if it is 
this that is causing the problems. Alternatively 
you may wish to run the TOSHIBA PC 
Diagnostic Tool to check the general operation 
of the computer.
If you are still unable to resolve the problem, 
contact your reseller, dealer or service provider.
Problem
Procedure
Problem
Procedure
Computer does not 
boot from hard disk 
drive
Check to see whether that is a floppy diskette in 
the floppy diskette drive or a CD-ROM/DVD-
ROM in the optical disc drive - if so remove it and 
try to start the computer again. 
If this has no effect, check the Boot Priority 
setting within the TOSHIBA HW Setup utility.
Please refer to your operating system 
documentation in order to determine whether 
there is a problem with any of the operating 
system files or settings.
Slow performance
The files on the hard disk drive may be 
fragmented - in this instance you should run the 
Disk Defragmentation utility to check the 
condition of your files and the hard disk drive. 
Please refer to the operating system’s 
documentation or online Help File for further 
information on operating and using the Disk 
Defragmentation utility.
As a last resort you should reformat the hard disk 
drive and then reload the operating system and 
all other files and data. If you are still unable to 
resolve the problem, contact your reseller, dealer 
or service provider.