Hard disk drive dvd super-multi drive – Toshiba Qosmio X300 User Manual
Page 168
User’s Manual
9-9
Troubleshooting
Hard disk drive
DVD Super-Multi drive
For further information, please refer to Chapter 4,
.
Problem
Procedure
Computer does not
boot from hard disk
drive
Check to see whether that is a floppy diskette in
the floppy diskette drive or a CD-ROM/DVD-
ROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility -
please refer to the
section in
Chapter 7,
for further information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
Slow performance
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
Problem
Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive's disc tray is securely closed
- press it gently into the computer until it clicks
into place.
Open the drive's disc tray and ensure the CD,or
DVD is properly seated - it should lie flat with the
label facing upwards.
A foreign object in the drive's disc slot could
block laser light from reading the CD, or DVD -
remove any foreign objects or obstructions that
may be present.