Troubleshooting for error messages – Toshiba DR20 User Manual

Page 72

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72

EN

Troubleshooting for Error Messages

REMO

TE CONTR

O

L

The remote control does not function.

• No batteries in the remote control or the batteries may be weak. Replace the

batteries.

• Make sure there is no obstacle between the remote control and the unit.
• Try getting closer to the unit. (See page 12.)
• If above solutions do not solve the problem, please call an Authorised Service

Centre.

Symptom

Remedy

Error message

Cause

Solution

Disc Error
— Please eject the disc. —
Playback feature may not be
available on this disc.

• An unplayable disc is inserted in the unit.
• The disc is upside down.

• Insert a standard disc. (See pages 8-9.)
• Insert the disc with the labelled side

facing up.

Region Error
— Please eject the disc. —
Playback is not authorized in your
region.

• Playback is not authorised in the region

of the DVD-video that you inserted in the
unit.

• Insert a DVD-video with region codes 2

or ALL.

Parental Lock On
The current selected parental level
prohibits playback.

• The current selected parental level in

“Setup” menu prohibits playback.

• Check the “Parental Lock” setting.

(See page 63.)

Recording Error
This programme is not allowed to be
recorded.

• The recording function encountered a

copy prohibited programme.

• Original source is in NTSC system.

• You cannot record copy prohibited

programmes.

Recording Error
This programme is not recordable in
video mode.

• You are trying to record a copy-once

programme onto a DVD-RW disc in
video mode.

• Set “Format Mode” to “VR mode”.

(See page 29.)

Recording Error
Can not record on this disc.

• You are trying to record onto a disc that

is unrecordable, or the disc status does
not satisfy recording requirements.

• The disc is dirty.
• The disc is damaged.
• You are trying to record onto a VR mode

DVD-RW disc which contained
recordings from another recorder.

• Insert a recordable disc, and ensure the

disc status satisfies the recording
requirements. (See page 27.)

• Clean the disc with a cleaning cloth.
• Replace the disc.
• Disc may need formatting.

Recording Error
Cannot record. Disc not CPRM
comp.

• You are trying to record a copy-once

programme onto a DVD disc that is not
compatible with CPRM.

• Insert a ver. 1.1 or ver. 1.2 DVD-RW disc

(compatible with CPRM.)

Recording Error
This disc is protected and not
recordable.

• You are trying to record onto the VR

mode DVD-RW, DVD+RW / +R disc that
is set as protected in “Setup” Menu.

• Remove the disc protect setting in “DVD

Menu” menu. (See page 40.)

Recording Error
Disc is full.
(No area for new recording)

• You are trying to record onto the VR

mode DVD-RW disc that has no space
for recording.

• Insert a recordable disc with enough

recording space.

• Delete unnecessary original titles.

(See page 54.)

Recording Error
You cannot record more than 99
titles on one disc.
(The maximum is 99)

• You are trying to record onto the

DVD-RW / -R disc on which the number
of recorded titles has reached the
maximum (99).

• Delete unnecessary original titles.

(See page 54.)

Recording Error
You cannot record more than 999
chapters on one disc.
(The maximum is 999)

• You are trying to record onto the VR

mode DVD-RW disc on which the
number of recorded chapters has
reached the maximum (999).

• Delete unnecessary chapter mark from

an Original list. (See page 56.)

Recording Error
You cannot record more than 49
titles on one disc.
(The maximum is 49)

• You are trying to record onto the

DVD+RW/+R disc on which the number
of recording titles comes up to the
maximum (49).

• Delete unnecessary titles.

(See page 54.)

E7TE0BD_EN.book Page 72 Friday, March 5, 2010 5:08 PM

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